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KELVURON
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Company Information

BRAND NAME KELVURON™
LEGAL COMPANY NAME Shanghai Payinyin Network Technology Co., Ltd.
UNIFIED SOCIAL CREDIT CODE 91310115MAKCE96C1F
LEGAL REPRESENTATIVE Xie Jiajia
WEBSITE kelvuron.com
BUSINESS ADDRESS 3rd & 4th Floor, No. 1, Lane 65, Huanlong Road, China (Shanghai) Pilot Free Trade Zone
CUSTOMER SUPPORT EMAIL service@kelvuron.com
CUSTOMER SUPPORT PHONE +86 21 5045 8713
CUSTOMER SERVICE HOURS Monday – Friday: 9:00 AM – 6:00 PM

Need Assistance? We’re Ready to Help.

Have a question about a KELVURON™ automotive accessory, your recent order status, international shipping, tracking updates, warranty coverage, or general store information? Our dedicated customer service team is always at your disposal.

We take pride in delivering robust, practical solutions for drivers everywhere. Whether you are planning a long-distance road trip, upgrading your daily vehicle organization, or need post-purchase technical guidance, our support specialists are trained to ensure your experience remains seamless and satisfying from start to finish.

💡 Quick Resolution Tip: For faster and more targeted assistance, please provide clear and detailed descriptions of your request. If your inquiry is linked to an existing purchase, kindly include your order number so our team can instantly pull up your logistics and transaction records.

Customer Support Email service@kelvuron.com Guaranteed response within 24 business hours
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Customer Support Phone +86 21 5045 8713 Mon – Fri: 9:00 AM – 6:00 PM (GMT+8)

Before Contacting Us: What to Include

To help us streamline your request and minimize unnecessary back-and-forth communication, we strongly recommend including the following essential details in your message:

Your Unique Order Number: (e.g., #KEL-10029) found in your confirmation email.
Account Email Address: The exact email used when completing your online checkout.
Product Name or SKU: Specific model name of the KELVURON™ item in question.
Detailed Issue Description: A summary of your inquiry, technical challenge, or return request.
Visual Evidence: High-resolution photos or a short video clip if your issue involves packaging damage or a product defect.

Providing these complete details upfront enables our support engineers and logistics handlers to diagnose issues instantly, accelerating your resolution timeline.

Thank you for choosing KELVURON™

We appreciate your business and are deeply committed to providing practical, high-performance automotive products and dependable, human-driven customer support for drivers across the globe.